PANGYO, South Korea (June 27, 2022) – NCSOFT, a global premier game developer and publisher, published its second sustainability report, ‘NCSOFT PLAYBOOK 2021.’ NCSOFT designed the report with the concept of a playbook map. It is intended to help readers successfully navigate through the company’s efforts and commitments to sustainability management, which are manifested as tactics on a map. The full 80-page report is available on the corporate website in an interactive digital format. NCSOFT defined ‘The Right Play,’ ‘Digital Responsibility,’ and ‘Qualitative Leap of Society’ as the core values of ESG management and showcased its key achievements in the report. ‘The Right Play’ section elaborates on the company’s activities to promote diversity and inclusion (D&I), thereby preventing hate and discrimination – based on nationality, gender, and race – while embracing cultural diversity. The report also introduces a new initiative of ‘Shift Left,’ representing the NCSOFT’s commitment to its customers with a more frequent and genuine communication earlier in the development process. In the ‘Digital Responsibility’ chapter, NCSOFT presents its efforts to build an industry-leading information security system and data privacy system in accordance with global standards. The company has also set guidelines for creating a bias-free ‘human-centered AI,’ implementing various R&D strategies. The ‘Qualitative Leap of Society’ is categorized into three sections: Environment-friendly Management, Future Generation, and Community. NCSOFT has formed a dedicated environmental organization and stipulated its own policy and principles to establish an environmentally friendly management system. The company also runs the NC Cultural Foundation, which hosts a list of programs for the future generation to unlock their creativity and pursue unbiased growth. Songyee Yoon, the Chairperson of the NCSOFT ESG Steering Committee, said, “We will take actions to live by our core values of The Right Play, Digital Responsibility, and Qualitative Leap of Society.” She also added, “NCSOFT will establish a new corporate culture to expand our communications from the early development phase across the entire service and business operations and to fully reflect customer feedback.” NCSOFT launched the ESG Steering Committee in 2021 for the first time in the Korean games industry. It has also topped the ratings among Korean gaming companies by domestic and international ESG rating agencies. NCSOFT ESG PLAYBOOK 2021 can be downloaded on the company’s corporate website.